Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address to provide us with information that helps us understand your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it only for that specific reason.
If we ask you for your personal information for a secondary reason, such as marketing, we will ask you directly for your express consent or we will give you the opportunity to refuse.

How can I withdraw my consent?
If, after choosing to participate, you change your mind, you may withdraw your consent to us contacting you, to the continued collection, use or disclosure of your information, at any time, by contacting us. at info@djangoandcoco.com or by sending us a letter to the following address:
Django & Coco
53B rue Abbé Gregoire 38000 Grenoble FRANCE

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment :
If you choose a direct payment gateway to make your purchase, then Shopify stores your credit card data. This data is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). The data of your purchase transaction is only stored for the time necessary to complete your purchase transaction. Once it is completed, the information relating to your purchase transaction is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more information, you can also read Shopify's Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy ).

SECTION 5 - THIRD PARTY SERVICES

In general, the third-party providers used by us only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we must provide to them for your purchase transactions.
For these providers, we recommend that you read their privacy policies to understand how your personal information will be treated by these providers.
In particular, remember that some providers may be located in a jurisdiction different from yours or ours, or have facilities located in such a jurisdiction. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information used to complete that transaction may be subject to disclosure under United States law, including the Patriot Act.
Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service. .

Connections
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google Analytics:
Our store uses Google Analytics to help us understand who visits our site and what pages are viewed.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement other generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of the cookies we use. We have listed them here so that you can choose whether you want to refuse cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data held, persistent for 30 minutes from last visit, used by our website provider's internal stats tracker to record the number of visits.
_shopify_uniq, no data held, expires midnight (relative to the visitor) the following day, counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the store has a password, it is used to determine whether the current visitor has access to it.
PREF, persistent for a very short period, set by Google and tracks who visits the store and from where.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any underage dependent to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect as soon as they are posted on the site. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use it and/or or disclose them.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we hold about you, file a complaint, or simply seek further information, contact our Privacy Compliance Officer at address info@djangoandcoco.com or by mail to the following address:

Django & Coco - Alison Sadler - 53B rue Abbé Grégoire - 38000 FRANCE